Last updated: May 2026
Every Visivra order is backed by a 60-day money-back guarantee. If you are not satisfied with your purchase for any reason, you may request a full refund within 60 days of your original purchase date.
To start a refund, contact the support team at support@visivra.com or call +1 323-347-4522. Please include your order number and the email address used at checkout so we can locate your order quickly.
The guarantee applies to purchases made through the official ordering page within the 60-day window. You do not need to return empty bottles to qualify, though you may be asked to confirm order details.
Once approved, refunds are typically processed back to your original payment method. Depending on your bank or card issuer, it may take several business days for the refund to appear.
Any original shipping charges, where applicable, may be non-refundable. Bundle orders ship with free U.S. shipping.
If you have any questions about your eligibility or the refund process, our support team is glad to help.
Questions? Email support@visivra.com or call +1 323-347-4522.